Upfront Heating & Air Conditioning

A homeowner’s failed HVAC system becomes an advertisement for a contractor that promises unusually candid service. The company’s co-owner details the mess, injuries, intrusive behavior and personal drama customers can expect from his crew. Even the office contact’s marriage and his own exhausted home life become part of the pitch. When a customer challenges the delay, he turns the complaint into a hostile quiz and cuts off a testimonial. The bargain comes with awkward payment instructions and the prospect of regretting every dollar saved.