Service with a Smile (Carl!!!)

At Burger Hut, a customer orders a grape soda and a chicken sandwich, and when Carl hands over a small drink the manager explodes at him for not asking about the size, even though the customer says small is fine. Each attempt the customer makes to defend Carl only makes the abuse louder, and asking to speak to someone in charge brings out a superior who turns on the staff just as furiously. The restaurant spirals into chaos, and when a new customer returns an order made with ketchup, the manager's first instinct is once again to call for Carl.