Miss Swan (played by Alex Borstein) works as a phone sex operator at 976-SWAN. When a caller (Will Sasso) tries to engage in phone sex, Miss Swan's hilarious misunderstandings and broken English lead to comedic confusion. The sketch plays on Miss Swan's inability to understand what phone sex entails, responding to the caller's attempts with her typical literal interpretations and innocent misunderstandings. Despite the caller's increasing frustration, Miss Swan remains oblivious to the nature of the call, creating awkward and humorous exchanges that showcase her character's signature style of miscommunication.
